Yes, Matrix Technology provides 24/7 IT support to ensure that your business operations run smoothly without any interruptions.

Our response time varies depending on the urgency of the issue. For critical issues, we aim to respond within 30 minutes. For non-critical issues, we typically respond within 4 hours.

We offer ongoing software maintenance and support services, including regular updates, bug fixes, and performance optimization to ensure that your software remains up-to-date and efficient.

Yes, Matrix Technology holds several industry certifications.

The timeline for starting a new project depends on its complexity and your readiness. Typically, we can start within 2-4 weeks after the initial consultation and agreement on the project scope.